A Glance on Service Innovation Scenario: Case of Leading Telecommunication Companies in Malaysia
Seyedeh Khadijeh Taghizadeh, K. Jayaraman, Syed Abidur Rahman, Shaghayegh Malekifar
Malaysia has emerged as Asian dragon in context of overall economic development, where telecommunication sector is playing pivotal role. The main purpose of this paper is to review the state of innovation of the two top innovative telecommunication companies in Malaysia. With the attempt to explore and understand the innovation scenario of these two companies, the paper mainly sketches out the activities with regard to service offerings for the dynamic environment and customers. Thorough literature review has been conducted along with accruing information from the company‟s annual reports and website. The paper stands alone as comprehensive review of service innovation of the two most innovative companies. It is however, indeed for the companies to understand the diverse paths of service innovation, which may facilitate to attain competitive advantageous position.
Corporate Social Responsibility: Good for Business and Society
Afnaan Ahmed
Corporate social responsibility (CSR) is no longer to assess only any business organization in context of contribution to the society. Perhaps, it has gained popularity among the corporations due to its prospects of yielding better business performance in the long range. The purpose of this paper is to sketch out an overview of CSR based on the acclamation and criticism from diverse perspective. Looking over through the extant literatures, this paper reviews the present status of CSR among the scholars, practitioners, development organizations, and governments. This paper reveals the supportive arguments for the notion that CSR is „giving back‟ to society by the business entities. In the business context, CSR found to be more effective and significant in the financial sector of a country. Considering the diminishing role of the state economic activity and limitation of generating public funds by the state, raise the dependency and expectation on the business sector, which would possibly eradicate the critical and severe issues of the society in developing countries. However, this paper opens up new thought towards CSR, which is more, an apt paradigm for returning back to the society.
Investigating the Impact of Various Social Ties during Egypt’s Governmental Transition
Eiman Negm, Passent Tantawi, Peter Redding
Tie strength is fundamental to the examination of interpersonal forces (Solomon, 2013). Social ties enable collaborative creation and sharing of ideas, which provides diverse communication power (Granovetter, 1973). In this study, the researcher assumed that: strong ties and weak ties are positive in the effective socialization process regarding political topics in Egypt. This study was considered conclusive research, with a cross-sectional design and a descriptive purpose. Each of the variables was measured using a 5-point Likert scale. 384 questionnaires were used in this study. The SPSS analysis showed that the hypotheses were supported. Both strong and weak interpersonal relations were able to impact significantly the socialization process. Though, strong ties had a more statistically significance than weak ties. This study contributes on the theoretical level by adding to the field of political socialization and social influence in the Middle East context and by demonstrating the validity of the scales of in the Egyptian context. It contributes on the practical level by defining the impact of interpersonal ties during social dealings.